FAQ

What is my commitment for lessons?

For private or semi-private lessons, students can either do a four week commitment, or a full term of lessons (Fall Term: September 6th - December 22nd; Winter Term: January 9th - June 16th )

Can lessons be rescheduled?

Students who have purchased a full term of lessons can reschedule one lesson per term. You must give at least one week notice to be credited. Any other missed lessons will be considered a cancellation and are non-refundable.

Students who have purchased lessons in a package of 4 cannot reschedule. These lessons are non-refundable.

Any lessons canceled by Red Bird Live or your instructor will be rescheduled. Only credits from lessons canceled by instructors will be carried over to the following term.

Are online lessons an option?

We only offer in-person lessons.

Do you have instruments available for sale?

As of now, no. We encourage students to go to Metro Music in the Glebe or Cicada Sound in Old Ottawa South!

1165 Bank Street, Ottawa ON K1S 3X7