FAQ

What is my commitment for lessons?

For private or semi-private lessons, students can either do a four week commitment, or a full term of lessons (Fall Term: September 6th - December 22nd; Winter Term: January 9th - June 16th )

Can lessons be rescheduled?

Availability for rescheduling lessons at Red Bird Live is limited.

For students who have purchased a full term, lessons will be rescheduled within the term when possible, and subject to our scheduling availabilities. Any lessons canceled within 24 hours will be considered forfeited and will not be eligible for rescheduling or refund.

Students who have purchased a block of 4 lessons must use these lessons up within a 4 week period. Any rescheduling is subject to our availability. These lessons are non-refundable. Any lessons canceled within 24 hours will be considered forfeited and will not be eligible for rescheduling.

Any lessons canceled by Red Bird Live or your instructor will be rescheduled if a substitute teacher is not provided. Only credits from lessons canceled by us will be carried over to the following term.

Are online lessons an option?

We only offer in-person lessons.

Do you have instruments available for sale?

As of now, no. We encourage students to go to Metro Music in the Glebe or Cicada Sound in Old Ottawa South!

1165 Bank Street, Ottawa ON K1S 3X7